Terms of Service 


Last Updated: September 2019


This website homeimprovementsalesassociation.com, homeimprovementsalesnetwork.com, members.homeimprovementsalesacademy.com  and homeimprovementsalesacademy.com (‘HISA’)is owned and operated by Sian Wood T/A The Home Improvement Sales Association(‘HISA’ “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from us.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service. We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Sian Wood or approved licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Sian Wood.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Business Listings.

By listing your business in the directory, you have declared that your business operates in an ethical way. This means in our terms for the purposes of promoting your business; that you intend to supply products and services that not only meet standards set out in the consumer rights act but that you have the intention of creating a positive experience for your customers which includes honesty and integrity.

How we decide whether to accept your listing.

On application, we check your website for any signs of false advertising or misleading discounts that would lead us to believe that you artificially inflate your prices.  We also look for online feedback that would indicate unethical behaviour. We will encourage consumers who use our site to feedback to us, any behaviour that is unethical and those listings will be removed instantly and without notice.  Listing owners can reapply after reviewing their policies. 2 complaints will result in a lifetime ban. At this time, there is no intention to provide a feedback/star rating which is often manipulated and misleading.

Use of External Links



and www.members.homeimprovementsalesacademy.com

may contain links to other websites. HISA  cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by HISA do not constitute an endorsement by HISA or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential. Sharing of log-in details is strictly prohibited and may result in permanent exclusion from the membership.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

HISA may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, The Membership Guys uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability

HISA makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall HISA or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if The Membership Guys has been advised of the possibility of such loss or damages.


Please see individual sign up sheets for Fees. Currently the membership directory listing is free for a minimum of 1 year. This is offered in good will without guarantee that the listing will take place. This offer is conditional on response and the directory will only be released with a minimum of 500 listings.


Association listing fees.

In the event that we do charge for listing, it will be in the form of a donation and will not be refundable.

Academy Membership fees.

Refunds for membership fees will be granted without question if notified within 14 days of signing up.  Cancellation of a membership fee given at an offer rate will mean that rejoining at a later date will be at the usual price.

No refund is offered under any circumstances for short courses.

Refunds for full course fees will be granted without question if notified within 14 days of signing up.  Cancellation of a course fee given at an offer rate will mean that rejoining at a later date will be at the usual price.


If you have any questions regarding this policy, or your dealings with our website, please contact us here:


Please also see our Cookie Policy: Cookies.